Call NC 211 or visit


Governor Roy Cooper announced that 2-1-1 is the number to call for assistance and resources related to the COVID-19 coronavirus.   NC 2-1-1 is an information and referral service United Way of North Carolina operates. Families and individuals can obtain free and confidential information on health and human service resources within their community 24 hours a day, seven days a week, 365 days a week a year. Resources are available in most languages. 

North Carolinians can text COVIDNC to 898211 to receive general information and updates about COVID-19.  Sign up now for regular alerts on the rapidly evolving situation and North Carolina’s response.  Individuals with specific needs related to food, shelter, energy assistance, housing, parenting resources, health care, substance abuse treatment, specific resources for older adults and persons with disabilities, and much more should dial 2-1-1 or TTY 888-892-1162 for assistance.  Due to the expected high call volume, those wanting to stay updated on general developments with North Carolina’s response to the coronavirus crisis should sign up for 211’s text alerts by texting COVIDNC to 898211.

NC 2-1-1 cannot provide direct medical services, and COVID-19 can only be diagnosed by a health care professional.  If you suspect you or someone you care for may have symptoms or have been exposed to the virus, you should contact your health care provider. You can call your local health department or a Federally Qualified Health Clinic for guidance if you do not have a provider. 

To learn more about NC 2-1-1, visit For the most up-to-date information on COVID-19 in North Carolina, go to

 Child Care


Essential workers can now apply for emergency child care subsidy by submitting the COVID-19 Parent Application for Financial Assistance for Emergency Child Care to their child care provider.  For more information about local options for children from infants through age 12, call the hotline at 1-888-600-1685




State/Federal Benefits

  • Health Insurance:  Visit  It will tell you if you can enroll in a private plan or if you qualify for assistance
  • The following websites can be utilized to submit online Food and Nutrition and Medicaid applications:
    • Customers may fax completed applications or other information regarding Food and Nutrition Services and Medicaid to 252-459-1373


  • Cardinal Innovations Healthcare ( :  Emergency & Crisis Line 1-800-939-5911
  • Emotional and Spiritual Care Hotline: If you need someone to talk to, the Salvation Army has a hotline set up.  Call 844-458-HOPE (4673) 9 am-9 pm EDT 7 days a week
  • Hope for NC Helpline:
    • People who need help coping and maintaining resilience during the pandemic
    • Available throughout the entire state
    • Help connect people to available mental health care 24/7
    • 855-587-3463 
  • Home for Healers Hotline:
    • For healthcare professionals, first responders, & other health workers
    • NC Psychological Foundations is providing support 24/7
    • A licensed mental health provider will follow up with you
    • 919-226-2002